Cancellation Policy

Please note:

Please note the following terms apply to all cancellations:

• All cancellations must be submitted via email to your booking agent’s email address.

• A R350 administrative fee will apply to all cancellations.

• 25% of the total booking cost will be charged if cancellation occurs 21 days (3 weeks) prior to arrival.

• 50% of the total booking cost will be charged if cancellation occurs 14 days (2 weeks) prior to arrival.

• 100% of the total booking cost will be charged if cancellation occurs 7 days or less prior to arrival.

• No postponements will be permitted within 7 days of arrival.