Gmail

1. Select contacts from the options on the left side of the Gmail Inbox
2. Select Create Contact on the top menu
3. Enter the email address in the primary email box
4. Select Save

Mozilla Thunderbird

1. Check if your contact’s email is in your Junk folder, right-click on the email and choose “Mark As Not Junk”
2. Click Address Book
3. Make sure that the Personal Address Book is highlighted
4. Click New Card, the New Card window will display
5. Under the Contact tab, copy your contact’s “From” address and paste it into the Email dialog box
6. Click OK

MSN

1. Select Settings: Email | Junk Email (bottom left, just above Calendar)
2. From the E-mail settings screen, select Junk E-mail Guard
3. Select Safe List
4. Enter the email address.
Example: You can either enter a specific email address or use *xxxxx.com or @xxxxx.com to whitelist the domain (replace the xxxxx with the domain name)
5. Select Add

Outlook.com (Formerly Hotmail)

1. Open your Outlook mailbox
2. Select Options from the top right (next to the question mark)
3. Select More options > Safe and blocked senders (under Preventing junk email) > Safe senders
4. In the space provided, enter the address.
Example: You can either enter a specific email address or use *xxxxx.com or @xxxxx.com to whitelist the domain (replace the xxxxx with the domain name)
5. Select Add to list
6. Ensure the safe mailing lists box has the address you entered, and select OK

Yahoo

1. Open your Yahoo mailbox
2. Select Options from the top menu > Mail Options > Filters > Add Filter
3. Select Filters
4. Click “Add Filter”
5. In the top row, labeled From Header, select contains from the pull down menu. Enter the address in the text box next to the pull down menu. Example: You can either give a specific email address or use @xxxxx.com or *xxxxx.com to whitelist the domain (replace the xxxxx with the domain name)
6. Move down to the bottom where there is the option Move the message to. Select Inbox from the drop-down menu
7. Select the Add Filter button once again

Outlook

For 2003, 2007 and Express

Without an example email address in your inbox:

1. Select Actions from the toolbar at the top of the screen
2. Select Junk E-mail
3. Select Junk E-mail Options
4. Click the Safe Sender tab
5. Click Add
6. Type in the email address you wish to add to your safe sender list
7. Click OK

Without an example email address in your inbox:

1. Open the email
2. In the Toolbar options at the top, click the Safe Lists drop-down
   Note: This is located in the “Junk Email” section
3. Select “Add sender to Address book”
4. Click OK

To white list an entire domain:

1. Open the email
2. In the Toolbar options at the top, click the Safe Lists drop-down
   Note: This is located in the “Junk Email” section
3. Select “Add Sender’s Domain (@example.com) to Safe Senders List
4. Click OK

For 2010

Without an example email address in your inbox:

1. In Outlook, go to the Home tab
2. Click the Junk button
3. Choose “Junk E-Mail Options” from the drop-down list
4. Go to the Safe Senders tab
5. Type in either the email address or the domain name you wish to add
6. Click OK

For Express

Without an example email address in your inbox:

1. In Outlook, go to the Tools menu
2. Select “Address Book”
3. Click New and select New Contact from the drop-down menu
4. Type in email address and include any details you want
5. Click OK